Lift size and limits
We ask about lift dimensions and weight limits so we know which items can use the lift and which need the stairs.

Flats bring their own problems: narrow stairs, small lifts, loading bays with booking slots and often nowhere to park outside. We plan around the building as much as the belongings, so moving day runs to time.
Moving out of a flat is rarely about volume. A one-bedroom apartment can be loaded in a couple of hours if the van is outside the door. Put the same flat on the fifth floor, with one small lift shared by dozens of other residents, and the job can take most of the day. Our flat removals in Newcastle start with the building: how we get in, how we get down and where the van can stop.
Newcastle has a wide spread of flats to move from. There are new-build and converted apartments along the Quayside and around the city centre, purpose-built student blocks, flats above shops, converted Victorian houses, and the Tyneside flats that line whole streets in Heaton, parts of Gateshead and many of the older neighbourhoods. Each type comes with its own access problems.
We move flats of every size, including studios and single rooms, and we'll ask the awkward questions about stairs, lifts and parking before the day rather than finding out on arrival.
Most delays on flat moves come down to access, so that's where we start.
We ask about lift dimensions and weight limits so we know which items can use the lift and which need the stairs.
Many managed buildings want moves booked in advance, with a set time slot for the lift or loading bay.
Tight turns and low ceilings decide whether a sofa or wardrobe will go round, so we ask before we arrive.
We look at where the van can stop legally and how far it is from there to the entrance.
Beds, wardrobes and tables can be taken apart when they won't fit through a door or up a stairwell.
Studios, single rooms and student flats are planned the same way, just with a smaller van and crew.
Managed apartment buildings on the Quayside, in the city centre and in newer developments tend to have house rules about moves. Some want notice in writing. Some ask for the removal company's details in advance, and some ask to see proof of the remover's insurance, so it's worth asking any remover you're considering whether they can provide what your building needs. Many set a time window for the lift and the loading bay, and some fit protective covers in the lift or ask the remover to.
Contact your building manager or concierge as soon as you have a moving date, and do the same at the new building if you're moving into another apartment. These are the questions worth asking:
A standard passenger lift will take boxes and dining chairs comfortably but often not a three-seater sofa or a tall wardrobe. Those either go down the stairs or come apart first. If we know the measurements beforehand, we can plan which items take which route and bring enough people to keep the lift moving without holding up other residents.

Tyneside flats are one of the most distinctive types of housing in the North East. From the street they look like an ordinary terraced house, but there are two front doors side by side. One opens into the ground-floor flat, and the other opens straight onto a staircase leading up to the flat above. They were built in large numbers across Tyneside from the second half of the nineteenth century, and many are now rented to students, young professionals and families.
Moving out of an upper Tyneside flat has its own quirks. The stairs are straight but steep and narrow, and they end at a front door that opens onto the pavement. Larger items such as sofas and double wardrobes sometimes have to be stood on end or taken apart to get down. Some upper flats also have steps down to a back yard and a back lane, which can be an easier way out for bulky furniture, though back lanes aren't always wide enough for a large van.
Converted Victorian and Edwardian houses in Jesmond, and flats above shops on Gosforth High Street and other local high streets, raise similar issues: stairs, often no lift and limited room to load outside. We'd rather spend ten minutes on a video call looking at your stairs than discover on the day that a sofa won't make the turn.
Newcastle has two large universities, Newcastle University and Northumbria University, and a big student population living in Jesmond, Heaton, Sandyford and the city centre. Many tenancies end around the same time each year, so vans, lifts and parking in those streets get busy in the same few weeks.
Student moves are usually small: a few boxes, a desk, a bike and perhaps a bed frame. They still need planning, particularly in purpose-built blocks where the lift and loading area are booked in slots and several residents may be moving out on the same day. If you're heading home at the end of the year rather than across the city, our long distance removals page explains how longer trips and part loads work.
For a small move across town, a man and van is often enough. If you share a house and only some of the furniture is going, tell us what belongs to whom before the day, so nothing gets loaded by mistake.
Most flat moves go well when access, parking and oversized furniture are sorted early. Parking is the one people leave too late. The city centre and many residential streets around Newcastle have restrictions, permit zones and loading rules, and those rules change. Check with Newcastle City Council, or Gateshead Council if you're south of the river, whether you need a parking suspension or dispensation for the van, and leave yourself enough time to apply.
Furniture that came up in pieces usually needs to go down in pieces. Our furniture dismantling and reassembly service takes apart beds, wardrobes and desks so they fit through doors and lifts, and rebuilds them at the new place. Boxes are also far easier to manage in a lift than loose items, and our packing service can take care of the breakables.
We move flats across the city and surrounding areas, including Jesmond, Gosforth and Gateshead. The cost of a flat move depends mostly on time, and time is driven by access: the floor, the lift, the distance from the van and how much needs dismantling. Our guide to removal costs explains the factors, and you can send us your flat details for a quote.

Speak to the building manager or landlord about move times, lift bookings and loading at both addresses.
Tell us the floor, the lift size, any tight stairs and where the van can park.
Apply for any parking suspension or dispensation the council requires, with time to spare before the move.
Bulky items are dismantled where needed, lifts and stairs are protected, and everything is loaded in order.
Furniture goes into the right rooms, and anything we took apart is rebuilt if that was booked.
Straight answers to the things people ask us most.
We cover Newcastle upon Tyne and the surrounding areas, including Gateshead, Sunderland, Durham, Jesmond, Gosforth, North Shields, Whitley Bay and Cramlington.
In many managed buildings, yes. Building managers often ask for moves to be booked in advance so the lift can be reserved and, in some cases, fitted with protective covers. Contact your concierge or managing agent as soon as you have a date, and ask the same of the building you're moving into. Let us know the time slot so we can plan the crew around it.
Then it goes down the stairs or comes apart. Many sofas have removable feet, and some have arms or backs that unbolt, which can make a big difference in a tight space. Send us the lift's internal measurements and the sofa's size before the day and we'll work out the best way to move it.
Yes. Upper Tyneside flats have a narrow, steep staircase running up from their own front door, so we plan which items can go down whole and which need dismantling. Tell us if there's a back yard and lane, as that can give an easier route for bulky items. Parking outside on a terraced street isn't guaranteed, so check with the council about reserving space.
Yes. Student moves are usually a few boxes, a desk, a chair and some bedding, and they can be done with a smaller van and crew. Book early if your tenancy ends at the same time as everyone else's, as those weeks get busy, and check with your accommodation provider about moving times, lift use and where vehicles can stop.
It's usually easiest for you to check, because you know the street and any residents' permit scheme. Contact Newcastle City Council, or the relevant council if you live elsewhere, to find out whether a parking suspension or dispensation is needed and how much notice they want. In managed buildings, ask whether there's a loading bay you can book.
It depends far more on access than on size. A one-bedroom ground-floor flat with parking outside might take a couple of hours to load. The same flat on an upper floor with a small shared lift, or up a narrow staircase, can take much longer. Share the floor, lift and parking details when you ask for a quote and we'll give you a realistic estimate.
Most moves use more than one service. These are the ones that pair well with this one.

Flexible help for smaller loads.
Explore man and van
Dismantling and rebuilding on moving day.
Explore furniture assembly
Professional packing and materials.
Explore packing servicesAlso available: house removals, office removals, furniture removals, long distance removals.
Tell us the floor, the lift and where the van can stop, and we'll plan the move around your building.